PRIVACY POLICY

Optik Design + Strategies / 9392-0643 Québec Inc.

Last update: May 23, 2025

1. INTRODUCTION

At Optik Design + Stratégies (“we”, “us”, “our”), we are committed to protecting the privacy and personal information of our customers and visitors to our website www.optikdesign.ca (the “Site”). This Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable provincial privacy legislation.

2. INFORMATION WE COLLECT

• 2.1 Information you provide directly to us We may collect the following types of personal information when you interact with our Site, our services or our team: – Identification information (surname, first name) – Contact information (e-mail address, telephone number, postal address) – Professional information (company name, position) – Payment information (for commercial transactions) – Communications and correspondence you have with us.
• 2.2 Automatically collected information When you visit our Site, we may automatically collect certain information, including: – Technical information (IP address, browser type, device used) – Browsing information (pages visited, time spent on the Site) – Cookies and similar technologies (see our section on cookies)

3. USE OF YOUR INFORMATION

We use your personal information for the following purposes:

• Providing graphic design, large format printing, web design, photography and strategy services
• Process your orders and requests – Communicate with you about our services
• Improve our Site and our services – Personalize your experience
• Meeting our legal and regulatory obligations
• Protect our rights, property or safety

4. SHARING YOUR INFORMATION

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With service providers who help us run our business (web hosting, payment processing)
• If required by law or to comply with a legal procedure
• To protect our rights, property or safety, or those of our users
• As part of a merger, acquisition or sale of assets (with prior notice)

5. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

6. DATA SAFETY

We implement appropriate technical, administrative and physical security measures to protect your personal information against loss, misuse, unauthorized access, disclosure or alteration.

7. YOUR RIGHTS

In accordance with Canadian privacy laws, you have the right :

• Access your personal information held by us
• Request correction of inaccurate personal information
• Withdraw your consent to the collection, use or disclosure of your personal information
• To lodge a complaint about our processing of your personal information To exercise these rights, please contact us using the details below.

8. COOKIES AND SIMILAR TECHNOLOGIES

Our Site uses cookies and similar technologies to enhance your experience, analyze Site usage and personalize content. You can manage your cookie preferences via your browser settings.

9. THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to read the privacy policies of those third-party websites.

10. CHILDREN

Our Site and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

11. MODIFICATIONS TO THIS POLICY

We may update this Privacy Policy from time to time. The most recent version will be posted on our Site with the date of the last update. We encourage you to review this policy regularly.

12. CONTACT US

If you have any questions, concerns or requests regarding this privacy policy or our privacy practices, please contact us at :

514-303-9196
info@optikdesign.ca
214-5000 rue d’Iberville Montréal, QC H2H 2S6

Effective date: October 3, 2023